“Dubnova’s clinic “STOMATOLOGIYA “provides its clientele with extended guarantees for materials and services.
The warranty period is the period during which the client of the dental clinic has the right to demand a free defect correction or a price reduction for the work performed in case the work deficiencies are discovered.
| Type of filling | Warranty period |
| The photopolymer filling | 3 years |
| Glass ionomer filling | 2 years |
| Types of dentoprosthetic rehabilitation | Warranty period |
| Porcelain-fused-to-metal dental crown (PFMs) | 3 years |
| Zirconium crown | 3 years |
| Bugel denture | 2 years |
According to the current legislation of Ukraine on the protection of consumers’ rights, claims of patients of the dental clinic can be filed during the warranty period provided that the patient has met the following recommendations and requirements of a dentist:
In case of failure to fulfill all the above-mentioned requirements and recommendations or in case of treatment in other dental institutions (or self-treatment), “Dubnova’s clinic “STOMATOLOG I YA” reserves the right to revise the warranty obligations for the services rendered.
According to the world statistics (approximately in 1,5 % of cases) there can be an implant failure (or idiopathic loss). In such cases, a free replacement of a dental implant is performed at the “Dubnova Clinic “STOMATOLOG I YA”.
In the case of mechanical breakdown of the dental implant, we will replace it absolutely free of charge at any time since the mechanical integrity of the implant is subject to a lifetime manufacturer’s warranty. The guarantee covers all dental implants installed at our clinic.
There is only a “treatment prognosis” (the probability of success of dental treatment) for treatment of root canals, teeth removal and other surgical dental procedures. The success of treatment of a root canal (endodontic treatment), a tooth removal and other surgical dental treatment depends on the following factors:
Approximately 50% of the success of root canal treatment, tooth removal or other surgical dental treatment depends on a body individual features and state of a patient’s immune system. We guarantee the performance of the modern international treatment protocols (USA and Europe) and the quality of materials used by the doctors of our clinic.
Our guarantees for the services of pediatric dentistry extend to the treatment of temporary (milk dentition) and permanent teeth. Mandatory requirements for warranty coverage are the following:
In case of failure to comply with all the above-mentioned mandatory requirements or treatment in other dental institutions (or self-treatment), “Dubnova’s clinic “STOMATOLOG I YA” reserves the right to revise the guarantee obligations for the services rendered.
| Type of dental treatment | Warranty Period |
| Milk tooth filling, photopolymer | 2 years |
| Milk tooth filling, glass ionomer | 6 months |
| Crown for milk tooth | 3 years |
| Crown for permanent tooth, photopolymer | 3 years |
| Permanent tooth filling, glass ionomer | 2 years |
The detailed description of the guarantees appear in the document “Regulations on the fulfillment of warranty obligations for some dental services (works) provided by LLC “Dubnova clinic’s “STOMATOLOGIYA”, which you can find at the Customer Information Board, next to the reception of the clinic.